Our VP of Solutions and Consulting Jennifer Chew, highlights that unlocking the potential of Generative AI in supply chain operations begins with focusing on business outcomes and aligning AI initiatives with measurable goals. She emphasizes that GenAI can automate repetitive tasks, enhance customer experiences, and drive both efficiency and revenue growth across industries. By tailoring AI applications to specific business needs, ensuring scalability, and investing in employee training, organizations can future-proof their operations and confidently embrace an AI-driven future. Chew concludes that with the right strategy and workforce empowerment, companies can not only adapt to technological change but thrive through it.
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