Managing the People Side of Change.

Enable effective change across the organization.

Change Management

Realize incredible business value through an asset-led approach that keeps people at the core of the transformational journey. We leverage our propriety ADAPT® framework, customized per industry, to provide outcomes and sustain a competitive edge.

Challenges

Key Challenges Reported by Business Leaders

1

Lack of Executive Sponsorship Support

2

User Role and Responsibility Ambiguity

3

Resistance to Cultural and Structural Change

4

Lack of People Involvement in the Change Journey

5

People Change Not on Pace with Business Change

Offerings

Because every change is different, we tailor our approach to best fit each organization’s unique needs.

Strategic Change Assessment

  • Establish change and CoE framework
  • Discover maturity level of organization ecosystem
  • Reimagine process attributes to achieve business objectives consistently
  • Partner in business culture transformation and change advisory

Organization Design

  • Enable greater alignment between structure, work, culture and people to achieve high performance
  • Rationalize supply chain organization structure and headcount per industry best practices like COE model
  • Customize change management solution to SCM transformation including M&A

Technological Implementations

  • Stakeholder alignment and management for end-to-end technology implementation
  • Assess solution-specific technological impacts, business readiness, resistance areas, fit-gaps, role and business impacts
  • Innovative and creative communications that entice participation
  • Design mitigation steps for technological challenges and integration

Digital Learning Solutions

  • Partner with various stakeholders to curate an adaptable learning experience aligned to the organization’s learning culture
  • State-of-the-art learning solutions and knowledge management
  • Best-in-class learning advisory, learning modules, learning capsules and knowledge management
  • Drive performance evaluation

User Adoption & Implementation Support

  • Focus on user journey with buddy planners, user surveys, technology adoption rate, adoption friction
  • Post-implementation support to reinforce change and ensure sustainable change and long-term success
  • Measure user adoption level across various touchpoints

Benefits

Our Change Management Solutions Drive Measurable Business Value

71

Project Timelines Met or Ahead of Schedule

69

Training Before and After Go-Live

62

Early Identification and Mitigation of Risks

38

Increase in Employee Engagement

33

Decrease in Implementation Delays

Capability Overview

Because every change is different, we tailor our approach to best fit each organization’s unique needs.

Team Diversity & Domain Expertise

  • Cumulative team experience of 55+ years
  • Certified change management consultants with supply chain domain expertise
  • Extensive industry-specific experience
  • Diversified team background which adds value in building solutions

Global Experience

  • Managed 20,000+ users globally
  • Geographical outreach – 90+ countries
  • 150+ customer engagements from diverse industries

Assets & Accelerators

  • More than 100 enablers
    • User experience center
    • Custom solution-specific videos, training modules and other digital change management tools
    • Readiness assessment toolkit
  • Learning management systems, best-in-class and digital learning materials

Center of Excellence

  • Change advisory and establish CoE framework
  • Internationally recognized methodology
  • KPI monitoring and measurement
  • Comprehensive OCM toolkit
  • Change execution and governance

Insights & Resources

Explore these resources to learn more about our change management solutions.

Blog

How to Sustain Change Management Initiatives

The only thing constant in business is change. Making changes slowly and purposefully is the key to sustaining long-term change management.

Blog

5 Tips for Building a Foundation for Change

Clear objectives, increased collaboration and expectations being met are all possible when you build your foundation for change on these five fundamentals.

Blog

Managing the People Side of Change – How

Our proven ADAPT framework is built using a comprehensive and integrated approach, with OCM embedded in the overall digital transformation program.

Blog

Managing the People Side of Change – What and Why

Accepting and adapting to change can be difficult for people. Managing the people side of change in parallel to technology implementation is critical to success.

Case Studies

Candymaker’s Post-Merger Integration Aligns Supply Chain Planning for 40+ Brands

We continue to help this customer with M&A integrations and SAP APO product enhancements, while providing process consulting and OCM services.

 Thrive on Change

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