Managing the People Side of Change.

Enable effective change across the organization.

Change Management

Realize incredible business value through an asset-led approach that keeps people at the core of the transformational journey. We leverage our propriety ADAPT® framework, customized per industry, to provide outcomes and sustain a competitive edge.


Key Challenges Reported by Business Leaders


Lack of Executive Sponsorship Support


User Role and Responsibility Ambiguity


Resistance to Cultural and Structural Change


Lack of People Involvement in the Change Journey


People Change Not on Pace with Business Change


Because every change is different, we tailor our approach to best fit each organization’s unique needs.

Strategic Change Assessment

  • Establish change and CoE framework
  • Discover maturity level of organization ecosystem
  • Reimagine process attributes to achieve business objectives consistently
  • Partner in business culture transformation and change advisory

Organization Design

  • Enable greater alignment between structure, work, culture and people to achieve high performance
  • Rationalize supply chain organization structure and headcount per industry best practices like COE model
  • Customize change management solution to SCM transformation including M&A

Technological Implementations

  • Stakeholder alignment and management for end-to-end technology implementation
  • Assess solution-specific technological impacts, business readiness, resistance areas, fit-gaps, role and business impacts
  • Innovative and creative communications that entice participation
  • Design mitigation steps for technological challenges and integration

Digital Learning Solutions

  • Partner with various stakeholders to curate an adaptable learning experience aligned to the organization’s learning culture
  • State-of-the-art learning solutions and knowledge management
  • Best-in-class learning advisory, learning modules, learning capsules and knowledge management
  • Drive performance evaluation

User Adoption & Implementation Support

  • Focus on user journey with buddy planners, user surveys, technology adoption rate, adoption friction
  • Post-implementation support to reinforce change and ensure sustainable change and long-term success
  • Measure user adoption level across various touchpoints


Our Change Management Solutions Drive Measurable Business Value


Project Timelines Met or Ahead of Schedule


Training Before and After Go-Live


Early Identification and Mitigation of Risks


Increase in Employee Engagement


Decrease in Implementation Delays

Capability Overview

Because every change is different, we tailor our approach to best fit each organization’s unique needs.

Team Diversity & Domain Expertise

  • Cumulative team experience of 55+ years
  • Certified change management consultants with supply chain domain expertise
  • Extensive industry-specific experience
  • Diversified team background which adds value in building solutions

Global Experience

  • Managed 20,000+ users globally
  • Geographical outreach – 90+ countries
  • 150+ customer engagements from diverse industries

Assets & Accelerators

  • More than 100 enablers
    • User experience center
    • Custom solution-specific videos, training modules and other digital change management tools
    • Readiness assessment toolkit
  • Learning management systems, best-in-class and digital learning materials

Center of Excellence

  • Change advisory and establish CoE framework
  • Internationally recognized methodology
  • KPI monitoring and measurement
  • Comprehensive OCM toolkit
  • Change execution and governance

Insights & Resources

Explore these resources to learn more about our change management solutions.


Debunking 3 Common Change Management Myths

To achieve sustainable change in any organization, it’s important to start by removing any misconceptions about what change management is (and is not).


Change Management is Constant and Necessary

There is no one-size-fits-all strategy that acts as a secret ingredient for driving change. However, these simple steps can help you establish change coherently.

White Papers

Change Management – Post-Implementation Adoption

While technology implementations last a short time, how users respond to the post-implementation changes ultimately determines project success – or failure.

Case Studies

FMCG Redesigns Supply Chain Planning Organization Structure Post-IBP Implementation

Redesigned planning org structure, now aligned to new business processes and objectives, mobilizes talent, cuts costs and enriches user experience.

Case Studies

Project Lighthouse Transforms Procurement and Drives End-to-End Change Management

New indirect procurement platform automates routine tasks and leverages best practices. Change management improves process and tool adoption.

White Papers

Change Management – Five Steps to Achieve User Adoption

Change management can help smooth rocky transitions and increase the pace of change adoption. These five change management activities drive success.


Four Building Blocks for Defining Supply Chain Org Structure

Before we build a new org structure, we need to assess what’s needed. There are four building blocks for defining a great supply chain organization structure.


How to Sustain Change Management Initiatives

The only thing constant in business is change. Making changes slowly and purposefully is the key to sustaining long-term change management.


5 Tips for Building a Foundation for Change

Clear objectives, increased collaboration and expectations being met are all possible when you build your foundation for change on these five fundamentals.

 Thrive on Change

Let's Connect