Enable effective change across the organization.
Change Management
Realize incredible business value through an asset-led approach that keeps people at the core of the transformational journey. We leverage our propriety ADAPT® framework, customized per industry, to provide outcomes and sustain a competitive edge.
Challenges
Key Challenges Reported by Business Leaders
1
Lack of Executive Sponsorship Support
2
User Role and Responsibility Ambiguity
3
Resistance to Cultural and Structural Change
4
Lack of People Involvement in the Change Journey
5
People Change Not on Pace with Business Change
Offerings
Because every change is different, we tailor our approach to best fit each organization’s unique needs.
Strategic Change Assessment
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Establish change and CoE framework
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Discover maturity level of organization ecosystem
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Reimagine process attributes to achieve business objectives consistently
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Partner in business culture transformation and change advisory
Organization Design
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Enable greater alignment between structure, work, culture and people to achieve high performance
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Rationalize supply chain organization structure and headcount per industry best practices like COE model
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Customize change management solution to SCM transformation including M&A
Technological Implementations
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Stakeholder alignment and management for end-to-end technology implementation
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Assess solution-specific technological impacts, business readiness, resistance areas, fit-gaps, role and business impacts
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Innovative and creative communications that entice participation
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Design mitigation steps for technological challenges and integration
Digital Learning Solutions
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Partner with various stakeholders to curate an adaptable learning experience aligned to the organization’s learning culture
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State-of-the-art learning solutions and knowledge management
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Best-in-class learning advisory, learning modules, learning capsules and knowledge management
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Drive performance evaluation
User Adoption & Implementation Support
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Focus on user journey with buddy planners, user surveys, technology adoption rate, adoption friction
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Post-implementation support to reinforce change and ensure sustainable change and long-term success
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Measure user adoption level across various touchpoints
Benefits
Our Change Management Solutions Drive Measurable Business Value
71
Project Timelines Met or Ahead of Schedule
69
Training Before and After Go-Live
62
Early Identification and Mitigation of Risks
38
Increase in Employee Engagement
33
Decrease in Implementation Delays
Capability Overview
Because every change is different, we tailor our approach to best fit each organization’s unique needs.
Team Diversity & Domain Expertise
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Cumulative team experience of 55+ years
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Certified change management consultants with supply chain domain expertise
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Extensive industry-specific experience
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Diversified team background which adds value in building solutions
Global Experience
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Managed 20,000+ users globally
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Geographical outreach – 90+ countries
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150+ customer engagements from diverse industries
Assets & Accelerators
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More than 100 enablers
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User experience center
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Custom solution-specific videos, training modules and other digital change management tools
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Readiness assessment toolkit
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Learning management systems, best-in-class and digital learning materials
Center of Excellence
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Change advisory and establish CoE framework
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Internationally recognized methodology
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KPI monitoring and measurement
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Comprehensive OCM toolkit
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Change execution and governance
Insights & Resources
Explore these resources to learn more about our change management solutions.
Blog
Debunking 3 Common Change Management Myths
To achieve sustainable change in any organization, it’s important to start by removing any misconceptions about what change management is (and is not).
Blog
Change Management is Constant and Necessary
There is no one-size-fits-all strategy that acts as a secret ingredient for driving change. However, these simple steps can help you establish change coherently.
White Papers
Change Management – Post-Implementation Adoption
While technology implementations last a short time, how users respond to the post-implementation changes ultimately determines project success – or failure.
Case Studies
FMCG Redesigns Supply Chain Planning Organization Structure Post-IBP Implementation
Redesigned planning org structure, now aligned to new business processes and objectives, mobilizes talent, cuts costs and enriches user experience.
Case Studies
Project Lighthouse Transforms Procurement and Drives End-to-End Change Management
New indirect procurement platform automates routine tasks and leverages best practices. Change management improves process and tool adoption.
White Papers
Change Management – Five Steps to Achieve User Adoption
Change management can help smooth rocky transitions and increase the pace of change adoption. These five change management activities drive success.
Blog
Four Building Blocks for Defining Supply Chain Org Structure
Before we build a new org structure, we need to assess what’s needed. There are four building blocks for defining a great supply chain organization structure.
Blog
How to Sustain Change Management Initiatives
The only thing constant in business is change. Making changes slowly and purposefully is the key to sustaining long-term change management.
Blog
5 Tips for Building a Foundation for Change
Clear objectives, increased collaboration and expectations being met are all possible when you build your foundation for change on these five fundamentals.
