Enable effective change across the organization.
Change Management
Realize incredible business value through an asset-led approach that keeps people at the core of the transformational journey. We leverage our propriety ADAPT® framework, customized per industry, to provide outcomes and sustain a competitive edge.
Challenges
Key Challenges Reported by Business Leaders
1
Lack of Executive Sponsorship Support
2
User Role and Responsibility Ambiguity
3
Resistance to Cultural and Structural Change
4
Lack of People Involvement in the Change Journey
5
People Change Not on Pace with Business Change
Offerings
Because every change is different, we tailor our approach to best fit each organization’s unique needs.
Strategic Change Assessment
Enabling a Future-Ready Ecosystem
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Maturity Assessment
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Organization Readiness Assessment
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Technology-People Change Risk Assessment
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Skill-Gap Analysis
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Change Impact Assessment
Organization Design
Building a Rationalized Organization Design
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Optimization Recommendations Integrated with Process and System Solution
Technological Implementations
People-Centered Approach to Realize Change Value
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Audience Analysis
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Stakeholder Engagement
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Change Impact Assessment
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Training and User Adoption
Enabling OCM COE Model
Agile Approach to Build Skill, Excellence, Flexibility and Cost Efficiency
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Facilitate Change Organization Objectives
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Develop Pool of Experts and Resources
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Institutionalize Best Practices
User Adoption and Implementation Support
Driving and Measuring User Adoption at Speed and Scale
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Measure Metrics Aligned to Business and IT
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User KPIs to Achieve Expected Business Outcomes
Digital Learning
Comprehensive Learning Enablement
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Best-in-Class Learning Advisory
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Learning Modules
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Learning Capsules Suited to the Culture
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Knowledge Management
Managed Services
Holistic Model for Sustainability and Efficiency
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Mechanism to Measure Adoption and Enable Continuous Improvement
Benefits
Our Change Management Solutions Drive Measurable Business Value
71
Project Timelines Met or Ahead of Schedule
69
Training Before and After Go-Live
62
Early Identification and Mitigation of Risks
38
Increase in Employee Engagement
33
Decrease in Implementation Delays
Capability Overview
Because every change is different, we tailor our approach to best fit each organization’s unique needs.
Team Diversity & Domain Expertise
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Cumulative team experience of 55+ years
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Certified change management consultants with supply chain domain expertise
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Extensive industry-specific experience
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Diversified team background which adds value in building solutions
Global Experience
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Managed 20,000+ users globally
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Geographical outreach – 90+ countries
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150+ customer engagements from diverse industries
Assets & Accelerators
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More than 100 enablers
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User experience center
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Custom solution-specific videos, training modules and other digital change management tools
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Readiness assessment toolkit
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Learning management systems, best-in-class and digital learning materials
Center of Excellence
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Change advisory and establish CoE framework
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Internationally recognized methodology
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KPI monitoring and measurement
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Comprehensive OCM toolkit
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Change execution and governance
Insights & Resources
Explore these resources to learn more about our change management solutions.
Blog
Change Agents are Champions for Driving Change
They help an organization transform by guiding and influencing stakeholders through communication, engagement, training and feedback collection.
Blog
Characteristics of Change-Positive Leaders
Transformational leaders are change-positive. They embrace and envision change, communicate it, and make the process more engaging and transparent.
Case Studies
Global Household Products Manufacturer Improves User Experience and ROI
Change management-enabled shift in culture boosted user adoption, improved UX and delivered rapid ROI on the customer’s new procurement solution.
Blog
Debunking 3 Common Change Management Myths
To achieve sustainable change in any organization, it’s important to start by removing any misconceptions about what change management is (and is not).
Blog
Change Management is Constant and Necessary
There is no one-size-fits-all strategy that acts as a secret ingredient for driving change. However, these simple steps can help you establish change coherently.
White Papers
Change Management – Post-Implementation Adoption
While technology implementations last a short time, how users respond to the post-implementation changes ultimately determines project success – or failure.
Case Studies
FMCG Redesigns Supply Chain Planning Organization Structure Post-IBP Implementation
Redesigned planning org structure, now aligned to new business processes and objectives, mobilizes talent, cuts costs and enriches user experience.
Case Studies
Project Lighthouse Transforms Procurement and Drives End-to-End Change Management
New indirect procurement platform automates routine tasks and leverages best practices. Change management improves process and tool adoption.
White Papers
Change Management – Five Steps to Achieve User Adoption
Change management can help smooth rocky transitions and increase the pace of change adoption. These five change management activities drive success.
